“We are Alpyne Ltd and a building company in Newport. We were undertaking a property refurbishment and found the underground soil pipe blocked. We telephoned City Drains after finding their details via Yell.com (of all places) and we were told that they would attend within the hour. They gave a fixed price for the two most likely jobs to unblock the drain - rodding and jet washing. They attended within the hour as promised, inspected and initiated the repair successfully allowing us to continue with our work. Excellent service. This should encourage any private householder looking for this type of problem resolved who doesn't know whom to phone. I will be using them in future and from my experience would recommend them.”
“I would like to thank and highlight the excellent work done by your company.
They recently cleared a blocked gulley-type drain at my elderly father's house. 2 other plumbers had advised that it would be too difficult and caused us to delay action, by which time some minor flooding occurred. The positive attitude and results of your people were good to see.”
“The guys at City Drains were round within 2 hours of making the initial phone call to report flooding in my kitchen from the washing machine. They were polite, helpful and respectful and I felt that their knowledge and skills were of a very high standard. They were happy to come back to carry out additional work to ensure the problem was fixed permanently. Would definitely use them again in a heartbeat and recommend to others.”
“City Drains were fantastic, really polite and friendly service, super-fast and sorted out our blocked and stinky drain in record time. Would highly recommend them and will be calling them in the future if the drains need any further attention.”
Fantastic, fast professional and totally trustworthy. Fee's also extremely reasonable. Overall 5 star service and will recommend to anyone I know who needs any drain services.
Speedy response and job completed within minutes. The tradesman turned up a few minutes after the telephone call, advising that he was in the area anyway. Polite, courteous and did the job well. My only gripe is that he charged £125 for a few mintue's work which left me feeling utterly ripped off.
Company were prompt and professional and kept me informed of everything that was going on. Would have no hesitation in recommending them to anyone. Many thanks Darren.
I highly recommend City Drains for their prompt, professional and effective service in unblocking my drain which had resulted in leakage of raw sewage. They responded to an 8am call on a Saturday, 4 days before Xmas, and in Merthyr Tydfil, 25 miles away. Other companies claiming a 24/7 response were offering delays of up to 7 days. City kept us updated on when they were likely to arrive and by 11.30am the job was resolved completely. Dean and his colleagues were friendly and highly professional, even going well beyond call of duty by cleaning up afterwards. Should you have a drainage problem you are in very safe, efficient hands and I have no hesitation in recommending them very highly for all aspects of their care.
Thank you to Dean and his colleague at City Drains for coming out at short notice to sort out our drainage disaster. After calling City Drains after 5pm they promptly came round and professionally sorted out our drains leaving them problem free once again. We are very grateful to City Drains and would definitely recommend them to anyone who seeks drainage solutions.
Claire - C & C
A perfect service! Extremely fast & friendly service! From initial phone call to them arriving at my flat took no longer than an hour. Would highly recommend City Drains for their professional & speedy service. Thanks again Dean!
Prompt service, friendly team, sorted the problem very quickly. Would call again if needed. Thank you.
Excellent service, they let me know when they would be arriving and once here sorted the problem very quickly. I can't recommend them enough!